Our vendor notified us that further mitigation efforts were successful and services were fully restored around 9:45pm EST.
Posted Nov 16, 2023 - 04:25 EST
Our vendor has attempted initial steps to mitigate the issue, which have not proven to be successful. They are continuing to investigate and will provide an update as needed. Some users continue to report service restoration (possibly depending on regionality / location of end user).
Posted Nov 15, 2023 - 19:36 EST
Some customers are reporting a service restoration.