All Systems Operational
Uptime over the past 90 days. View historical uptime.
Retail Platform Operational
90 days ago
99.15 % uptime
Today
Application ? Operational
90 days ago
98.33 % uptime
Today
Messaging Backend Operational
90 days ago
99.97 % uptime
Today
Private Label Platform Operational
90 days ago
99.44 % uptime
Today
Application Operational
90 days ago
98.33 % uptime
Today
Messaging Backend Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Private Label Platform Application Errors
Resolved - Due to an intermittent issue on our backend platform, customers may have been unable to access Private Label applications.
Mar 20, 03:30 EDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Messages to and from shortcodes are failing
Resolved - This incident has been resolved.
Mar 15, 11:38 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 10:43 EST
Inbound and Outbound messages are failing
Resolved - This incident has been resolved.
Mar 15, 11:37 EDT
Update - We are continuing to monitor for any further issues.
Mar 10, 10:43 EST
Monitoring - The issue was caused by a recent update. We've rolled back the update, and are working to resolve the issue before re-applying the update.
Mar 10, 09:55 EST
Update - We are continuing to investigate this issue.
Mar 10, 09:28 EST
Investigating - Some customers are reporting failures in messaging; We've determined that the issue began at approximately 3:30PM ET on 2023-03-09
Mar 9, 15:30 EST
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