Users may be unable to send messages

Incident Report for Textable

Resolved

This incident has been resolved.

Posted Apr 11, 2022 - 14:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2022 - 14:15 EDT

Investigating

We are currently investigating an interface issue where some users are unable to hit "send" to send messages in the conversations view.

Posted Apr 11, 2022 - 13:53 EDT

This incident affected: Retail Platform (Application) and Private Label Platform (Application).