Inbound MMS Delivery Failures

Incident Report for Textable

Resolved

This incident has been resolved.

Posted Mar 01, 2022 - 15:28 EST

Monitoring

We have implemented a fix for this issue and are monitoring to see if inbound MMS has been restored to full functionality.

Posted Mar 01, 2022 - 13:56 EST

Update

We are continuing to work on a fix for this issue.

Posted Mar 01, 2022 - 13:28 EST

Identified

We have identified the cause of the increased Inbound MMS delivery failures and are working on a resolution.

Posted Mar 01, 2022 - 13:28 EST

This incident affected: Retail Platform (Messaging Backend) and Private Label Platform (Messaging Backend).