Creation of new PL accounts is failing

Incident Report for Textable

Resolved

This incident has been resolved.

Posted Mar 14, 2022 - 16:48 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2022 - 16:37 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 14, 2022 - 16:28 EDT

Investigating

We are currently investigating an issue where creation of new users in Private Label instances is failing.

Posted Mar 14, 2022 - 16:27 EDT

This incident affected: Private Label Platform (Application).