Resolved -
Affected customers have reported this issue is resolved.
Jan 14, 13:12 EST
Monitoring -
The resolution has been deployed, and server logs indicate the resolution was successful.
Please contact support if you are still experiencing issues.
We are continuing to monitor for any ongoing issues.
Jan 14, 12:47 EST
Update -
The resolution deployment is nearly complete, we expect it to be live in a few minutes
Jan 14, 12:38 EST
Identified -
A secondary issue has been identified which we are deploying now.
Jan 14, 12:19 EST
Investigating -
We are aware of the issue, beginning around 11:31 AM ET, and are deploying a resolution
Jan 14, 11:31 EST